COUNSELING SUPPORT FOR SURVIVORS: FAQs
What are the required qualifications for an approved mental health provider?
Approved providers must be licensed to practice in their state and hold a masters’ degree or higher in a mental health discipline.
What is the maximum amount of support available to alumnae or former students for past or current therapy costs?
Pres will reimburse up to $10,000 in past or current therapy costs. Unless otherwise specified, services will be provided for one calendar year. Requests for additional treatment will be addressed on a case-by-case basis.
What is the eligibility criteria?
Reimbursement is reserved for former students and alumnae who attended Pres between 1965 and 2017. Pres will provide reimbursement for therapy costs related to students who experienced sexual abuse perpetrated by a Presentation employee.
What happens when I call RAINN seeking financial assistance or reimbursement? How will requests for financial assistance or reimbursement be approved?
RAINN will administer the intake process for all callers seeking services and verify that the caller is an eligible alum. Pres will not have access to callers’ therapy treatment records or other confidential information. No personally identifiable information, including the name of the caller, will be provided to Pres.
RAINN will ask callers to provide certain information at intake (e.g., name, date of birth, class year/dates of attendance, current address, phone number, email, dates of the abuse, a brief description of the nature of the abuse). RAINN will report incidents to the state as required in accordance with state law but otherwise maintains confidentiality concerning all information received from survivors.
Once RAINN has completed the intake process and confirmed that the caller is eligible, the caller will be automatically approved for financial assistance or reimbursement. RAINN will connect the caller to a third-party claims administrator, Bernie Fitzgerald, to process timely reimbursement. Mr. Fitzgerald has previously worked alongside RAINN to administer reimbursement funds.
How does this process keep me anonymous to Pres?
Callers identified as approved applicants for reimbursement are connected to Bernie Fitzgerald, the independent third-party administrator, to process claims. The claims administrator will not provide Pres with any identifying information about callers or claims.
How do I access immediate counseling assistance?
The Pres-specific hotline (833-598-0135) is a resource available specifically to Pres alumnae who were victims of sexual misconduct during their time at the school, and the RAINN hotline staff answering these calls can assist callers with identifying resources for on-going support, as well as conducting the intake for therapy cost reimbursement. The hours of operation of the Pres-specific hotline are: Monday -Friday, 9AM – 7PM ET.
Additionally, RAINN runs the National Sexual Assault Hotline in partnership with more than 1,100 local service providers. This anonymous hotline can be used to access immediate support services, including crisis intervention, information, and resources, 24/7, in both English and Spanish. The National Sexual Assault Hotline can be accessed by phone at (800) 656-4673 or online at https://hotline.rainn.org.
I live outside of the United States. How can I access the Pres-specific hotline?
The toll-free phone number, 833-598-0135, is accessible to callers outside of the United States. If you have any difficulty using the toll-free number, you can also access the Pres-specific hotline through the following local number: (408) 351-2193.