Counseling Support through RAINN

Dear Alumnae,

I hope this letter finds you and yours well. I am writing today in support of the survivors of past abuse at Presentation High School, and to share a resource for healing.

As we indicated in our community letter on July 9, Pres will provide former students with financial assistance for current and/or past therapy costs related to sexual misconduct experienced during their time at the school. All requests for financial reimbursement for therapy are handled by RAINN, the nation’s largest anti-sexual violence organization.

Specifically, Pres will assist alumnae or former students who attended Pres between 1965-2017 with:

  • Current and/or past therapy costs: Pres will reimburse current or past therapy sessions for treatments recommended by a licensed, qualified mental health professional, up to $10,000 per person.

If you believe you qualify, please contact RAINN directly at the dedicated Pres hotline at 833-598-0135. Details on how to receive payments for current and/or past therapy costs will be provided to you by a third-party claims administrator following completion of the intake process with RAINN.

In addition, RAINN operates The National Sexual Assault Hotline at (800) 656-HOPE or, which can be used to access confidential, anonymous support services—including crisis intervention, information, and resources—24/7, in both English and Spanish.

Please note that all inquiries and funding requests are anonymous to PHS. Further details about the process and eligibility are available in the FAQ below.

As a reminder, anyone with information about inappropriate conduct that has not already been shared with the investigators may contact me directly at, call the hotline at (800) 490-7513, or reach out to Mary Ann Demos, Senior Case Manager, at Also, please keep an eye out for an invitation to the Prayer Vigil for Healing scheduled for September 15th. I wish you all continued healing and health.

In partnership,

Holly Elkins,



What are the required qualifications for an approved mental health provider?
Approved providers must be licensed to practice in their state and hold a masters’ degree or higher in a mental health discipline.

What is the maximum amount of support available to alumnae or former students for past or current therapy costs?
Pres will reimburse up to $10,000 in past or current therapy costs. Unless otherwise specified, services will be provided for one calendar year. Requests for additional treatment will be addressed on a case-by-case basis.

What is the eligibility criteria?
Reimbursement is reserved for former students and alumnae who attended Pres between 1965 and 2017. Pres will provide reimbursement for therapy costs related to students who experienced sexual abuse perpetrated by a Presentation employee. 

What happens when I call RAINN seeking financial assistance or reimbursement? How will requests for financial assistance or reimbursement be approved?
RAINN will administer the intake process for all callers seeking services and verify that the caller is an eligible alum. Pres will not have access to callers’ therapy treatment records or other confidential information. No personally identifiable information, including the name of the caller, will be provided to Pres.

RAINN will ask callers to provide certain information at intake (e.g., name, date of birth, class year/dates of attendance, current address, phone number, email, dates of the abuse, a brief description of the nature of the abuse). RAINN will report incidents to the state as required in accordance with state law but otherwise maintains confidentiality concerning all information received from survivors.

Once RAINN has completed the intake process and confirmed that the caller is eligible, the caller will be automatically approved for financial assistance or reimbursement. RAINN will connect the caller to a third-party claims administrator, Bernie Fitzgerald, to process timely reimbursement. Mr. Fitzgerald has previously worked alongside RAINN to administer reimbursement funds.

How does this process keep me anonymous to Pres?
Callers identified as approved applicants for reimbursement are connected to Bernie Fitzgerald, the independent third-party administrator, to process claims. The claims administrator will not provide Pres with any identifying information about callers or claims.

How do I access immediate counseling assistance?
The Pres-specific hotline (833-598-0135) is a resource available specifically to Pres alumnae who were victims of sexual misconduct during their time at the school, and the RAINN hotline staff answering these calls can assist callers with identifying resources for on-going support, as well as conducting the intake for therapy cost reimbursement. The hours of operation of the Pres-specific hotline are: Monday -Friday, 9AM – 7PM ET.

Additionally, RAINN runs the National Sexual Assault Hotline in partnership with more than 1,100 local service providers. This anonymous hotline can be used to access immediate support services, including crisis intervention, information, and resources, 24/7, in both English and Spanish. The National Sexual Assault Hotline can be accessed by phone at (800) 656-4673 or online at

I live outside of the United States. How can I access the Pres-specific hotline?
The toll-free phone number, 833-598-0135, is accessible to callers outside of the United States. If you have any difficulty using the toll-free number, you can also access the Pres-specific hotline through the following local number: (408) 351-2193.